FAQ/Knowledge More about Fasttranslator translation agency Management Summary

Fasttranslator.com Management Summary

This page provides additional information about the Fasttranslator.com company. This is the page to review if you are researching the translation market or looking for a steady partnership.

Fasttranslator.com translation agency qualifies itself as a translation partner based on the following attributes:

Financially sound company

Fasttranslator.com is debt free and has always met its financial obligations. The company has undergone a strong, organic, controlled average growth of 60% a year since 2000. This growth has been financed by the company’s own resources. The Fasttranslator.com client base consists of hundreds of public and private institutions, companies and people. The company serves customers in the Netherlands, the United Kingdom, Belgium, Ireland, Sweden, Germany, Switzerland, Austria, Denmark, Norway, Finland, Spain, the United States and France.

Operations / quality

Fasttranslator.com and its subsidiaries have extensive experience in translating from and into all world languages. We have expertise available in all subject areas. In particular, we have proven experience with medical, legal, marketing and technical texts.

The Fasttranslator.com project managers are experienced, knowledgeable and multi-lingual and are selected based on their ability to think outside the box.

The company highly values good logistics. Data management and confidentiality are a priority. All our systems are redundant to ensure continuity. In an emergency situation we can quickly divert to other sites.

Through the use of proprietary software that has been developed in house for project management, financial administration and invoicing, we can meet practically all specific reporting and invoicing needs.

Rates / collaboration

Fasttranslator.com general translation agency couples a high level of quality to a competitive pricing strategy. We have our eye on cost savings and expect that our efficient approach and competitive prices will form the basis for a good and long collaboration. We look forward to that.

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Background information Fasttranslator.com

History

Fasttranslator.com is one of the fastest growing language service providers in Europe, with offices and clients in many countries in Europe, including the Netherlands, Belgium, the United Kingdom, Ireland, Germany, France, Austria, Switzerland, Denmark, Finland, Norway, Sweden and Italy. The head office of is located in the Netherlands.

As of mid 2000Fasttranslator translation agency has developed into an innovative and major player in terms of translation work in all subject areas and in more than one hundred fifteen languages.

Growth in translation requests per year

Since 2003Fasttranslator has also been concentrating its efforts on clients outside the Netherlands. More than 50% of revenues at Fasttranslator is earned outside the Netherlands. The main part of this foreign income originates from the German language markets. For 2011Fasttranslator.com foresees further expansion in Russia and other countries.

The sharp increase in sales is based on significant growth in our client base (and transactions) for translation and interpreting services. The graph shows the growth in the number of translation requests up until mid 2007.

Positioning of activities

Fasttranslator.com general translation agency has a broad focus. We deliver translations from and into all languages and in all subject areas. The translations can be delivered in spoken or written form. Our customers include private people, domestic and international government services, NGOs and commercial marketing parties from practically every industry. The company maintains a number of basic principles to ensure that each and every translation meets our high-quality standards and the client’s needs.

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  Each translation is completed by a native speaker. This means that translators only translate into their native language.
• All translators have expertise in their subject areas. We live by the principle: specialization = quality. Only a translator who has years of experience in a specific set of subjects can deliver quality. Experience counts!
• Our translators maintain strict confidentiality and are held to confidentiality in their contracts with us.
• Our translators deliver translations that are ready for immediate use. If necessary, they will work towards this goal with a proofreader.

By adhering to these (and other) principles, our services meet the requirements that can be expected of us.

Business Model

The translation agency is lean and mean. The model focuses on providing the most efficient service possible to the customer. The key here is to deliver a quality translation quickly, for a competitive price.

The company uses a coordination centre in Almere, (the Netherlands) and two, smaller coordination centers in Amsterdam and Cologne. The project managers at these centers handle translations for customers in those countries where Fasttranslator.com is active. They form the only link between the customer and the translators.

The project managers work in teams. By continuously mirroring information, each project can be taken over by a different project manager at any time without causing any delays. Their job consists of maintaining contact with the customer and the translators, maintaining the terminology databases, filtering unnecessary e-mail traffic, and answering content questions and resolving problems. They are responsible for the entire process, from order acceptance through invoicing. They are also native speakers of the language spoken in the countries they work for.

Fasttranslator.com is very well organized logistically due to the confidential nature of the work and the strict deadlines. Security and (protection of) good information technology is crucial for the company. For this purpose, our systems are all fully redundant. Data is stored in accordance with strict standards. The key is that the technology must strongly support the project managers so that they can concentrate on the content of the text and the customer’s needs.

Through the implementation of a proprietary project management system that has been developed in house as well as the efficient financial software that has been customized to the translation industry, Fasttranslator.com has a relatively small administrative unit. This unit’s job is to handle, monitor and control. The administrative unit in Almere facilitates all key administrative tasks for all countries where Fasttranslator.com is active. With this centralized approach Fasttranslator.com maintains a structure of low costs. This is reflected in the fact that the agency is growing organically, without investments by any third party.

Customers

The company works for many different customers. They vary from small to large. We are happy to work with all of them. The number of steady customers (three or more projects) is 4,000. We translate a lot of official documents for our private customers. These include deeds, diplomas and certificates etc. Our translations for companies and government organizations are very diverse in nature. They vary from Arabic milk powder packaging for Campina, speeches for mayors who are strengthening ties with cities in Poland to .NET migration reports for the Postbank and exam questions for Nibe students.

Each customer has his own steady team of project coordinators. They speak the customer’s language and they know when it’s time to take action. Each customer is also assigned the same translators for each subject area. This ensures consistency in the texts.

Tools

Our translators work with the tools and technologies that are available to the modern-day translator. However, it is beyond the scope of this page to delve into the details of these tools. If you are interested in learning more about them, we are happy to provide you with information about tools like Trados, Transit, Wordfast, DéjaVu and SDLX. Furthermore, our translators and project managers are work with more than fifty different file formats, from XML to the new Microsoft Office docx format.

 

Senior management

Senior Management: Peter Vlietstra, Erwin Vroom and Vincent Vroom

Senior management of Fasttranslator consists of:

Erwin Vroom - Director of Operations

Vincent Vroom - Director Finance

Peter Vlietstra - Director IT

Yvonne Kraft - Manager Germany, Austria, Switzerland

Enid Blekman - Manager The Netherlands, Belgium, Spain, USA, Ireland, United Kingdom

Jesper Liebing - Manager Nordics

© 2010 Translation Agency Fasttranslator.com